Return Policy


 

**NO REFUNDS - NO EXCEPTIONS
**WE WILL ISSUE ONLY STORE CREDITS
**ALL SALES ARE FINAL

** YOU MUST EMAIL US FIRST FOR APPROVAL ON RETURNING ITEM(S)

At this time, we do not offer exchanges because we cannot guarantee we will have your size. Returns will be accepted within (5 days) as long as they comply with our requirements below.

RETURNS FOR STORE CREDITS MUST MEET THESE REQUIREMENTS:

 

  • If you are not satisfied with your purchase, we will gladly issue a store credit.
  • Merchandise must be returned within (5) business days of your delivery.
  •  Merchandise must be unworn, undamaged and unwashed. Items must be free of stains, makeup, smoke and deodorant. We cannot accept returns of items that have been damaged, worn, or soiled. Items must be in a condition suitable for resale.
  • Merchandise must have all original tags, including any hang tags attached.
  •  Any merchandise marked Sale/Final Sale/Clearance/Promotional/Discount Codes cannot be returned. These items are FINAL SALE.
  • Non-returnable merchandise includes final sale products, accessories,formal gowns, swimwear, and bodysuits.
  •  We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear.
  • Customer is responsible for shipping fees to send the order back to Stylishhjunkie Closet.
  •  Shipping fees are NON-REFUNDABLE.
  •  Stylishhjunkie Closet- diligently and thoroughly inspects all items before shipping; therefore, damaged merchandise is extremely unlikely. Any returned items will be inspected for signs of wear or smoke, and in the event that the item does not match the original condition, the buyer will not receive a store credit.
  •  Incorrect, missing or damaged items must be reported within 24 hours of receiving your merchandise.
  • Store Credit is valid for use only at Stylishhjunkiecloset.com .


RETURN PROCESSING TIME:

Once your return is received and package inspected, we will send you an email to
notify you that we have received your returned item. We will also notify you of the
approval or rejection of your store credit. If you are approved, then your store credit will be processed within 4-5 business days. You will be notified via email once your store credit has been issued. Approved store credits will not include original shipping costs. 

WHEN MAKING AN RETURN:

  •  It is highly recommended that you consider using a track able shipping service or purchase shipping insurance for items over $75. We don’t guarantee that we will receive your returned item.
  •  Pack your merchandise securely in the original product packaging, if possible. Please note that all items must be returned in original condition (including all paperwork, parts & accessories) with tags attached.
  • Be sure to include your original order/invoice with your return. You may want to keep a copy for your records. 
  •  Keep the return tracking number for your return package to monitor delivery status. We are not responsible for lost or stolen packages. 

*ONCE YOU HAVE EMAILED US REGARDING YOUR RETURN WE WILL PROVIDE THE ADDRESS TO YOU:

Orders received after the 5th day DATE STAMP will NOT be issued store credit or shipped back to customer until THE CUSTOMER PAYS FOR A RETURN SHIPPING LABEL and in some cases refused. 

If you have any questions or concerns regarding our policy, please email us at:
stylishhjunkie@gmail.com